OnParticipe
French and European organisers running cagnottes, ticketed events, or association fundraising who want a no-commission, French-hosted platform with identity controls, and who will read the terms for inactivity and refund charges.
A French cagnotte, donation, and online-ticketing platform designed and hosted in France, taking no commission on collections so organisers keep the whole amount, and funded instead by an optional donor tip.
- Headquartered in i
- FR
- Funding model i
- Optional tip
- Platform fee i
- 0% + tip
- Payment processing fee i
- 0% + €0.00
- Recipient gets i
- €100.00 / €100
- Data residency i
- France
- Registered entity i
- La French Web Factory SAS, RCS 815 226 782
- Refund policy i
- Refunds possible at request, 5% management fee
- Payout speed i
- 1–3 days
- Countries i
- 1
- Languages i
- 1
- Trustpilot i
- 3 / 5
- Domain Rating i
- 75 / 100
- Transparency i
- 4 / 5
- Last updated
- 2026-06-03
Our overall editorial assessment. Full weights are published in the methodology.
The review
OnParticipe is a French platform combining online group pots (cagnottes), donation collection, and ticketing, operated from Paris by La French Web Factory. It positions itself as a fully French service, designed and hosted in France with French-based customer support available seven days a week, and says more than two million users have trusted it since 2016. Beyond cagnottes and donations it also offers ticketing, petitions, and surveys.
The platform takes no commission on collections, so organisers keep the entire amount raised and ticket revenue. Operating costs are instead covered by an optional, suggested donor tip, the pourboire, which also helps cover banking charges. Optional paid extras exist, including homepage and list visibility boosts, an urgent label, and a small per-video charge for participants, and the terms disclose account-inactivity charges and a management fee on refunds. Payments are handled by W-HA, an Orange subsidiary, and API-Money, both regulated by France's ACPR.
OnParticipe's strengths are its no-commission model, French hosting, and identity controls, since it states it systematically checks organisers' identity documents, which appeal to French organisers valuing data locality and trust. The trade-offs are buried in the terms: accounts left inactive accrue monthly charges that escalate over time, refunds carry a management fee, and visibility upsells can add cost. For French and European organisers running cagnottes, ticketed events, or association appeals the headline pricing is attractive; users should still read the terms for the inactivity and refund charges before committing.
The platform is France-first, with a French-only interface and a focus on French and European participants, requiring extra documentation from non-European users. While the site is hosted in France, its privacy disclosures note that analytics data is processed by Google in the United States. Its regulatory standing rests on the W-HA and API-Money electronic-money and payment licences supervised by the ACPR.
What’s good, what’s not.
- ✓No commission on collections, so organisers keep the entire amount raised and ticket revenue.
- ✓Designed and hosted in France, with French customer support available seven days a week.
- ✓Funded by an optional donor tip rather than a mandatory platform charge.
- ✓Systematic identity-document checks on organisers for fraud control.
- ✓Versatile: cagnottes, donations, ticketing, petitions, and surveys in one platform.
- ✓Regulated payment handling via W-HA, an Orange subsidiary, and API-Money under the ACPR.
- −Account-inactivity charges accrue monthly and escalate the longer a pot stays dormant.
- −Refunds carry a management fee, and visibility boosts are paid upsells.
- −French-only interface, with extra documentation required from non-European users.
- −Analytics data is processed by Google in the United States despite French hosting.
Where each €100 actually goes.
Fees vary by payment method. We default to Credit card because that’s the dominant method in the United Kingdom.
OnParticipe doesn’t process payments in GBP. Pricing is shown in EUR, its native currency.
1 countries · 1 languages · 1 payment methods.
Better-fit alternatives to OnParticipe.
Our curated shortlist — the platforms we’d actively recommend instead of OnParticipe for fundraising in the United Kingdom, with the figures behind the call.
OnParticipe keeps donor data in France; WhyDonate is EEA-resident and GDPR-native, so personal data never leaves the region.
Zeffy operates in more countries than OnParticipe (4 vs 1), so it reaches donors OnParticipe can’t.
JustGiving operates in more countries than OnParticipe (6 vs 1), so it reaches donors OnParticipe can’t.
See how OnParticipe stacks up head-to-head.
Frequently asked questions
What does OnParticipe charge?
OnParticipe charges a 0% platform fee with an optional voluntary donor tip on top, plus 0% + €0.00 in payment processing per donation.
Where is OnParticipe based?
OnParticipe was founded in — and is headquartered in France. Data residency is France.
Which countries does OnParticipe operate in?
OnParticipe operates in 1 countries, including France.
Which payment methods does OnParticipe support?
OnParticipe accepts Card.
Is OnParticipe suitable for nonprofits?
OnParticipe’s primary audience is individual fundraisers and groups; nonprofits can use the platform but may find specialized alternatives better suited.
Rankings are produced by a public editorial methodology — open to peer review. We disclose ownership, scoring weights, and every change.