HelloAsso vs OnParticipe
French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission and full pass-through of funds.
French and European organisers running cagnottes, ticketed events, or association fundraising who want a no-commission, French-hosted platform with identity controls, and who will read the terms for inactivity and refund charges.
HelloAsso & OnParticipe don’t process payments in GBP — pricing shown in EUR.
What the data says.
HelloAsso holds the stronger Trustpilot record: 4.3/5 across 620 reviews, against 3.0/5 across 21 for OnParticipe.
On the headline numbers, HelloAsso and OnParticipe are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.
Side-by-side.
| Metric | HelloAsso | OnParticipe |
|---|---|---|
| Recipient gets (€100) | €100.00 | €100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + €0.00 |
| Trustpilot | 4.3 (620)★ winner | 3 (21) |
| Country coverage | 1 countries | 1 countries |
| Data residency | France (Microsoft Azure) | France |
| Languages | 1 | 1 |
| Payment methods supported | 5★ winner | 1 |
Winner by category.
Fees are level on a credit-card donation.
4.3 vs 3 on Trustpilot.
1 vs 1 countries.
Both share the same residency posture.
Choose based on who you are.
French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission and full pass-through of funds.
- ✓Entirely free for associations — zero commission and zero fees.
- ✓Associations receive 100% of the funds they collect.
- ✓Funded by optional voluntary donor contributions rather than mandatory fees.
- ✓HelloAsso absorbs payment-processing costs rather than passing them on.
French and European organisers running cagnottes, ticketed events, or association fundraising who want a no-commission, French-hosted platform with identity controls, and who will read the terms for inactivity and refund charges.
- ✓No commission on collections, so organisers keep the entire amount raised and ticket revenue.
- ✓Designed and hosted in France, with French customer support available seven days a week.
- ✓Funded by an optional donor tip rather than a mandatory platform charge.
- ✓Systematic identity-document checks on organisers for fraud control.
A third option.
Dutch and other social-impact initiators running Global-Goals-aligned campaigns who value personal coaching and community-building over a high-volume, self-serve crowdfunding marketplace.
Other comparisons.
Frequently asked questions
Which is cheaper, HelloAsso or OnParticipe?
On a €100 donation, HelloAsso delivers approximately €100.00 to the recipient and OnParticipe delivers approximately €100.00. Real costs depend on the payment method donors choose.
Which is better for European nonprofits?
Both platforms operate inside the EEA framework. Choose based on local payment-method coverage and language support.
Which platform has more country coverage?
HelloAsso operates in 1 countries; OnParticipe operates in 1.
Rankings are produced by a public editorial methodology — open to peer review. We disclose ownership, scoring weights, and every change.