iHelp vs OnParticipe
Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.
French and European organisers running cagnottes, ticketed events, or association fundraising who want a no-commission, French-hosted platform with identity controls, and who will read the terms for inactivity and refund charges.
iHelp & OnParticipe don’t process payments in GBP — pricing shown in EUR.
What the data says.
iHelp stores donor data inside the EEA — a practical advantage for GDPR-sensitive campaigns — while OnParticipe does not.
On the headline numbers, iHelp and OnParticipe are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.
Side-by-side.
| Metric | iHelp | OnParticipe |
|---|---|---|
| Recipient gets (€100) | €100.00 | €100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + €0.00 |
| Trustpilot | — (0) | 3 (21)★ winner |
| Country coverage | 1 countries | 1 countries |
| Data residency | EU★ winner | France |
| Languages | 2★ winner | 1 |
| Payment methods supported | 1 | 1 |
Winner by category.
Fees are level on a credit-card donation.
— vs 3 on Trustpilot.
1 vs 1 countries.
EEA data residency for GDPR-sensitive donor data.
Choose based on who you are.
Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.
- ✓No platform commission charged to nonprofits or donors, per iHelp's FAQ.
- ✓NGOs and causes are vetted for legality and viability before listing.
- ✓Long heritage in Spanish online giving, continuing Cibersolidaridad.org which ran from 2001.
- ✓Post-donation follow-up and a stated focus on transparent, effective altruism.
French and European organisers running cagnottes, ticketed events, or association fundraising who want a no-commission, French-hosted platform with identity controls, and who will read the terms for inactivity and refund charges.
- ✓No commission on collections, so organisers keep the entire amount raised and ticket revenue.
- ✓Designed and hosted in France, with French customer support available seven days a week.
- ✓Funded by an optional donor tip rather than a mandatory platform charge.
- ✓Systematic identity-document checks on organisers for fraud control.
A third option.
Dutch and other social-impact initiators running Global-Goals-aligned campaigns who value personal coaching and community-building over a high-volume, self-serve crowdfunding marketplace.
Other comparisons.
Frequently asked questions
Which is cheaper, iHelp or OnParticipe?
On a €100 donation, iHelp delivers approximately €100.00 to the recipient and OnParticipe delivers approximately €100.00. Real costs depend on the payment method donors choose.
Which is better for European nonprofits?
iHelp is generally better suited to European nonprofits handling GDPR-sensitive donor data because of its EEA data residency.
Which platform has more country coverage?
iHelp operates in 1 countries; OnParticipe operates in 1.
Rankings are produced by a public editorial methodology — open to peer review. We disclose ownership, scoring weights, and every change.