Papayoux
French and EU individuals organizing group collections for gifts and events, plus associations running solidarity campaigns, who want a regulated French platform with flexible fee handling.
A French-origin platform offering online group-pot collections (cagnottes) alongside a separate solidarity-donation product, regulated as a crowdfunding intermediary and powered by the Lemonway payment institution.
- Headquartered in i
- FR
- Funding model i
- Fixed platform fee
- Platform fee i
- 1.9%
- Payment processing fee i
- 0% + €0.00
- Recipient gets i
- €97.80 / €100
- Data residency i
- —
- Registered entity i
- DEMETER, RCS Paris 800087975
- Payout speed i
- 1–3 days
- Countries i
- 1
- Languages i
- 6
- Trustpilot i
- 4.7 / 5
- Domain Rating i
- 55 / 100
- Transparency i
- 3 / 5
- Last updated
- 2026-06-03
Our overall editorial assessment. Full weights are published in the methodology.
The review
Papayoux is a French platform, operating since 2014 and based in Paris, that combines two products: an online group-pot service (cagnotte en ligne) for pooling money toward shared gifts, events, and personal projects, and a separate solidarity-donation product aimed at associations and charitable causes. This dual structure places it in the mixed category, spanning both social collections and cause-based giving.
The service is operated by the company DEMETER, registered with the French ORIAS register as a crowdfunding intermediary, with payments handled by Lemonway, a payment institution approved by France's ACPR banking regulator. Creating a group-pot and withdrawing within the SEPA zone carry no withdrawal charge, while a per-contribution service fee applies that the organizer can either absorb or pass to contributors; international transfers and certain options are priced differently.
Papayoux's strength is flexibility — a low-friction group-pot for everyday collections plus a dedicated channel for solidarity campaigns — backed by regulated French payment infrastructure. The trade-offs are that the solidarity product now lives on a separate branded domain, fee responsibility can shift confusingly between organizer and contributor, and the platform's home zone is SEPA-centric. For French and EU users running social collections or modest solidarity drives it works well; organizations needing a single unified donation product may find the split confusing.
Contributions are accepted by bank card and bank transfer, with withdrawals inside the SEPA zone (the EU, Switzerland, the UK, Norway, and Iceland) carrying no transfer charge and international transfers available at an added cost. The interface is offered in several European languages, the group-pot integrates an event-ticketing feature, and organizers can convert a collection into partner eco-gift-cards as a no-cost alternative.
What’s good, what’s not.
- ✓Two products in one brand: group-pot collections and solidarity donations.
- ✓Regulated French crowdfunding intermediary (ORIAS) backed by Lemonway.
- ✓Group-pot creation and SEPA-zone withdrawals carry no transfer charge.
- ✓Organizer can absorb or pass per-contribution costs to contributors.
- ✓Integrated event-ticketing and an eco-gift-card conversion option.
- −Solidarity product now runs on a separate branded domain, fragmenting the experience.
- −Fee responsibility shifting between organizer and contributor can confuse users.
- −SEPA-centric; international transfers cost more and add friction.
- −VAT treatment of fees and data residency are not stated on the site.
Where each €100 actually goes.
Fees vary by payment method. We default to Credit card because that’s the dominant method in the United Kingdom.
Papayoux doesn’t process payments in GBP. Pricing is shown in EUR, its native currency.
1 countries · 6 languages · 2 payment methods.
Better-fit alternatives to Papayoux.
Our curated shortlist — the platforms we’d actively recommend instead of Papayoux for fundraising in the United Kingdom, with the figures behind the call.
WhyDonate lets more of each donation through than Papayoux — £97.85 reaches the recipient per 100, against £97.80.
Zeffy lets more of each donation through than Papayoux — £100.00 reaches the recipient per 100, against £97.80.
JustGiving operates in more countries than Papayoux (6 vs 1), so it reaches donors Papayoux can’t.
See how Papayoux stacks up head-to-head.
Frequently asked questions
What does Papayoux charge?
Papayoux charges a 1.9% platform fee and 0% + €0.00 in payment processing per donation.
Where is Papayoux based?
Papayoux was founded in — and is headquartered in France. Data residency is unspecified.
Which countries does Papayoux operate in?
Papayoux operates in 1 countries, including France.
Which payment methods does Papayoux support?
Papayoux accepts Card, Bank Transfer.
Is Papayoux suitable for nonprofits?
Papayoux’s primary audience is individual fundraisers and groups; nonprofits can use the platform but may find specialized alternatives better suited.
Rankings are produced by a public editorial methodology — open to peer review. We disclose ownership, scoring weights, and every change.