iHelp vs Zeffy
Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.
Nonprofits and charitable organisations in the US, Canada, the UK, and Australia that want donation forms, event ticketing, auctions, and donor management together in one tool without per-tool software costs.
Each platform is priced in its own currency: iHelp in EUR, Zeffy in GBP.
What the data says.
iHelp stores donor data inside the EEA — a practical advantage for GDPR-sensitive campaigns — while Zeffy does not.
On the headline numbers, iHelp and Zeffy are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.
Side-by-side.
| Metric | iHelp | Zeffy |
|---|---|---|
| Recipient gets (per 100) | €100.00 | £100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + £0.00 |
| Trustpilot | — (0) | 4.5 (441)★ winner |
| Country coverage | 1 countries | 4 countries★ winner |
| Data residency | EU★ winner | CA |
| Languages | 2 | 2 |
| Payment methods supported | 1 | 4★ winner |
Winner by category.
Fees are level on a credit-card donation.
— vs 4.5 on Trustpilot.
4 vs 1 countries.
EEA data residency for GDPR-sensitive donor data.
Choose based on who you are.
Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.
- ✓No platform commission charged to nonprofits or donors, per iHelp's FAQ.
- ✓NGOs and causes are vetted for legality and viability before listing.
- ✓Long heritage in Spanish online giving, continuing Cibersolidaridad.org which ran from 2001.
- ✓Post-donation follow-up and a stated focus on transparent, effective altruism.
Nonprofits and charitable organisations in the US, Canada, the UK, and Australia that want donation forms, event ticketing, auctions, and donor management together in one tool without per-tool software costs.
- ✓Combines donation forms, event ticketing, raffles, auctions, peer-to-peer campaigns, memberships, and donor management in one platform.
- ✓Accepts credit cards, Apple Pay, Google Pay, and ACH bank transfers.
- ✓Used by more than 100,000 nonprofit organisations across North America.
- ✓Available in English and French, suiting both US and Canadian (including Québec) organisations.
A third option.
Dutch and other social-impact initiators running Global-Goals-aligned campaigns who value personal coaching and community-building over a high-volume, self-serve crowdfunding marketplace.
Other comparisons.
Frequently asked questions
Which is cheaper, iHelp or Zeffy?
Of every 100 donated, iHelp delivers approximately €100.00 to the recipient and Zeffy delivers approximately £100.00. Real costs depend on the payment method donors choose.
Which is better for European nonprofits?
iHelp is generally better suited to European nonprofits handling GDPR-sensitive donor data because of its EEA data residency.
Which platform has more country coverage?
iHelp operates in 1 countries; Zeffy operates in 4.
Rankings are produced by a public editorial methodology — open to peer review. We disclose ownership, scoring weights, and every change.