HelloAsso vs iHelp
French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission and full pass-through of funds.
Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.
HelloAsso & iHelp don’t process payments in GBP — pricing shown in EUR.
What the data says.
iHelp stores donor data inside the EEA — a practical advantage for GDPR-sensitive campaigns — while HelloAsso does not.
On the headline numbers, HelloAsso and iHelp are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.
Side-by-side.
| Metric | HelloAsso | iHelp |
|---|---|---|
| Recipient gets (€100) | €100.00 | €100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + €0.00 |
| Trustpilot | 4.3 (620)★ winner | — (0) |
| Country coverage | 1 countries | 1 countries |
| Data residency | France (Microsoft Azure) | EU★ winner |
| Languages | 1 | 2★ winner |
| Payment methods supported | 5★ winner | 1 |
Winner by category.
Fees are level on a credit-card donation.
4.3 vs — on Trustpilot.
1 vs 1 countries.
EEA data residency for GDPR-sensitive donor data.
Choose based on who you are.
French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission and full pass-through of funds.
- ✓Entirely free for associations — zero commission and zero fees.
- ✓Associations receive 100% of the funds they collect.
- ✓Funded by optional voluntary donor contributions rather than mandatory fees.
- ✓HelloAsso absorbs payment-processing costs rather than passing them on.
Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.
- ✓No platform commission charged to nonprofits or donors, per iHelp's FAQ.
- ✓NGOs and causes are vetted for legality and viability before listing.
- ✓Long heritage in Spanish online giving, continuing Cibersolidaridad.org which ran from 2001.
- ✓Post-donation follow-up and a stated focus on transparent, effective altruism.
A third option.
Dutch and other social-impact initiators running Global-Goals-aligned campaigns who value personal coaching and community-building over a high-volume, self-serve crowdfunding marketplace.
Other comparisons.
Frequently asked questions
Which is cheaper, HelloAsso or iHelp?
On a €100 donation, HelloAsso delivers approximately €100.00 to the recipient and iHelp delivers approximately €100.00. Real costs depend on the payment method donors choose.
Which is better for European nonprofits?
iHelp is generally better suited to European nonprofits handling GDPR-sensitive donor data because of its EEA data residency.
Which platform has more country coverage?
HelloAsso operates in 1 countries; iHelp operates in 1.
Rankings are produced by a public editorial methodology — open to peer review. We disclose ownership, scoring weights, and every change.