# HelloAsso

> French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission and full pass-through of funds.

A French platform for associations and nonprofits that is entirely free — zero commission and zero fees — funded by optional voluntary donor contributions, with all collected funds passed to the association.

## Editorial score: 7.1 / 10

## The review

HelloAsso is a French platform built specifically for associations and nonprofits, providing online donation collection, membership, event ticketing, and crowdfunding tools. It serves the French nonprofit sector at scale, supporting hundreds of thousands of associations across the country, and centres its product entirely on public-benefit organisations rather than individual or commercial fundraising.

Its defining feature is that it is genuinely free for associations: HelloAsso takes no commission and charges no fees, and associations receive 100% of the funds they collect. The platform is funded instead by optional voluntary contributions offered to donors at the point of payment — a pay-what-you-wish tip that supports HelloAsso and does not go to the association. HelloAsso absorbs payment-processing costs itself rather than passing them on, allocating a share of voluntary contributions to cover them.

HelloAsso's strength is a no-fee model unusual in the market, which lets French associations collect donations and dues without losing a percentage to the platform. The trade-offs are a single-country focus on France and euro-only settlement, plus a voluntary contribution that is enabled by default at checkout — donors can set it to zero, but the default-on prompt funds the platform rather than the cause and can be misread by first-time givers.

For French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission, HelloAsso is a strong, sector-specific fit. Organisations fundraising internationally or in languages and currencies beyond French and the euro will need a more cross-border platform. Supported payment options include cards, Apple Pay, Google Pay, SEPA, and cheque.

## What’s good

- Entirely free for associations — zero commission and zero fees.
- Associations receive 100% of the funds they collect.
- Funded by optional voluntary donor contributions rather than mandatory fees.
- HelloAsso absorbs payment-processing costs rather than passing them on.
- Purpose-built for the French nonprofit sector with donation, membership, and ticketing tools.

## What’s not

- Single-country focus on France, with a French-language interface.
- Euro-only settlement limits cross-border and multi-currency fundraising.
- The voluntary contribution is enabled by default at checkout and funds the platform, not the association, which can confuse first-time donors.

## Fees

|  |  |
| --- | --- |
| Founded | 2009 |
| Headquartered in | FR |
| Funding model | Optional tip |
| Platform fee | 0% + tip |
| Payment processing fee | 0% + €0.00 |
| Recipient gets | €100.00 / €100 |
| Data residency | France (Microsoft Azure) |
| Countries | 1 |
| Languages | 1 |
| Trustpilot | 4.3 / 5 (620) |
| Last updated | 2026-06-02 |

## Coverage

**Countries:** FR

**Languages:** FR

**Payment methods supported:** Card, Apple Pay, Google Pay, SEPA, Check

**Website:** https://www.helloasso.com


## FAQ

### What does HelloAsso charge?

HelloAsso charges a 0% platform fee with an optional voluntary donor tip on top, plus 0% + €0.00 in payment processing per donation.

### Where is HelloAsso based?

HelloAsso was founded in 2009 and is headquartered in FR. Data residency is France (Microsoft Azure).

### Which countries does HelloAsso operate in?

HelloAsso operates in 1 countries including major European markets and English-speaking markets.

### Is HelloAsso suitable for nonprofits?

HelloAsso’s primary audience is individual fundraisers and groups; nonprofits can use the platform but may find specialized alternatives better suited.