Donorbox vs JustGiving
Small-to-medium nonprofits across verticals like churches, healthcare, education, and animal welfare that want recurring-donation tooling, donor fee-cover, and a managed donation-form product without a CRM-scale platform commitment.
UK charities and individual fundraisers who want a recognised, no-platform-fee donation platform with Gift Aid support and a fully free direct-donation option.
On a £100 donation, JustGiving delivers £3.25 more to the recipient than Donorbox.
Per-method pricing vs JustGiving.
| Payment method | Per transaction | Of £100, recipient gets | Notes | JustGiving · fee | JustGiving gets | Delta |
|---|---|---|---|---|---|---|
| iDEAL | 2.95% + £0.29 | £96.76 | 2.95% platform fee + flat iDEAL processing. | not supported | — | — |
| SEPA Direct Debit | 3.3% + £0.25 | £96.45 | 2.95% platform fee + SEPA Direct Debit processing. | not supported | — | — |
| Credit card | 5.15% + £0.30 | £94.55 | 2.95% platform fee + 2.2% + EUR 0.30 Stripe card. | 1.9% + £0.30 | £97.80 | £-3.25 |
Side-by-side.
| Metric | Donorbox | JustGiving |
|---|---|---|
| Recipient gets (£100) | £94.55 | £97.80★ winner |
| Platform fee | 2.95% | 0%★ winner |
| Payment processing fee | 2.2% + £0.30 | 1.9% + £0.30★ winner |
| Trustpilot | 4 (52) | 4.1 (7,663)★ winner |
| Country coverage | 23 countries★ winner | 6 countries |
| Data residency | — | — |
| Languages | 12★ winner | 1 |
| Payment methods supported | 19★ winner | 7 |
Winner by category.
£97.80 vs £94.55 reaches the recipient.
4 vs 4.1 on Trustpilot.
23 vs 6 countries.
Both share the same residency posture.
Choose based on who you are.
Small-to-medium nonprofits across verticals like churches, healthcare, education, and animal welfare that want recurring-donation tooling, donor fee-cover, and a managed donation-form product without a CRM-scale platform commitment.
- ✓Donor-cover-fees option at checkout — Donorbox frames opt-in as the default, so the recipient can receive the full donation amount.
- ✓Broad payment-rail support: iDEAL, Bancontact, SEPA, BACS, Klarna, PayPal, Venmo, Cash App, Apple Pay, Google Pay, Amazon Pay, and Link by Stripe.
- ✓Standard plan has no monthly subscription — just per-transaction fees on the 2.95% / 3.95% tier.
- ✓First-class recurring-donation tooling with upsell prompts and donor-management features on the Pro tier.
UK charities and individual fundraisers who want a recognised, no-platform-fee donation platform with Gift Aid support and a fully free direct-donation option.
- ✓No platform fee and free to set up a fundraising page.
- ✓Low payment processing: 1.9% + GBP0.30 for charities, 2.9% + GBP0.35 for personal crowdfunding.
- ✓Gift Aid administration for UK charities (5% applied to Gift Aid, not the donation).
- ✓Free Giving Checkout option with no processing fees and 100% to the charity.
A third option.
Dutch and other social-impact initiators running Global-Goals-aligned campaigns who value personal coaching and community-building over a high-volume, self-serve crowdfunding marketplace.
Other comparisons.
Frequently asked questions
Which is cheaper, Donorbox or JustGiving?
On a £100 donation, Donorbox delivers approximately £94.55 to the recipient and JustGiving delivers approximately £97.80. Real costs depend on the payment method donors choose.
Which is better for European nonprofits?
Both platforms operate inside the EEA framework. Choose based on local payment-method coverage and language support.
Which platform has more country coverage?
Donorbox operates in 23 countries; JustGiving operates in 6.
Rankings are produced by a public editorial methodology — open to peer review. We disclose ownership, scoring weights, and every change.