# HelloAsso vs OnParticipe

## Side-by-side.

| Metric | HelloAsso | OnParticipe |
| --- | --- | --- |
| Recipient gets | €100.00 | €100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + €0.00 |
| Trustpilot | 4.3 (620) | 3 (21) |
| Country coverage | 1 | 1 |
| Data residency | France (Microsoft Azure) | France |
| Languages | 1 | 1 |
| Payment methods supported | 5 | 1 |

## Choose HelloAsso if

> French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission and full pass-through of funds.

- Entirely free for associations — zero commission and zero fees.
- Associations receive 100% of the funds they collect.
- Funded by optional voluntary donor contributions rather than mandatory fees.
- HelloAsso absorbs payment-processing costs rather than passing them on.


## Choose OnParticipe if

> French and European organisers running cagnottes, ticketed events, or association fundraising who want a no-commission, French-hosted platform with identity controls, and who will read the terms for inactivity and refund charges.

- No commission on collections, so organisers keep the entire amount raised and ticket revenue.
- Designed and hosted in France, with French customer support available seven days a week.
- Funded by an optional donor tip rather than a mandatory platform charge.
- Systematic identity-document checks on organisers for fraud control.