# JustGiving vs Papayoux

## What the data says.

Papayoux holds the stronger Trustpilot record: 4.6/5 across 434 reviews, against 4.1/5 across 7,663 for JustGiving. On the headline numbers, JustGiving and Papayoux are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.

## Side-by-side.

| Metric | JustGiving | Papayoux |
| --- | --- | --- |
| Recipient gets | £97.80 | €97.80 |
| Platform fee | 0% | 1.9% |
| Payment processing fee | 1.9% + £0.30 | 0% + €0.00 |
| Trustpilot | 4.1 (7663) | 4.6 (434) |
| Domain Rating (by Ahrefs — https://ahrefs.com/) | 91 | 53 |
| Country coverage | 6 | 1 |
| Data residency | — | — |
| Languages | 1 | 6 |
| Payment methods supported | 7 | 2 |

## Choose JustGiving if

> UK charities and individual fundraisers who want a recognised, no-platform-fee donation platform with Gift Aid support and a fully free direct-donation option.

- No platform fee and free to set up a fundraising page.
- Low payment processing: 1.9% + GBP0.30 for charities, 2.9% + GBP0.35 for personal crowdfunding.
- Gift Aid administration for UK charities (5% applied to Gift Aid, not the donation).
- Free Giving Checkout option with no processing fees and 100% to the charity.


## Choose Papayoux if

> French and EU individuals organizing group collections for gifts and events, plus associations running solidarity campaigns, who want a regulated French platform with flexible fee handling.

- Two products in one brand: group-pot collections and solidarity donations.
- Regulated French crowdfunding intermediary (ORIAS) backed by Lemonway.
- Group-pot creation and SEPA-zone withdrawals carry no transfer charge.
- Organizer can absorb or pass per-contribution costs to contributors.