# iHelp vs Spendenportal

## What the data says.

iHelp stores donor data inside the EEA — a practical advantage for GDPR-sensitive campaigns — while Spendenportal does not. On the headline numbers, iHelp and Spendenportal are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.

## Side-by-side.

| Metric | iHelp | Spendenportal |
| --- | --- | --- |
| Recipient gets | €100.00 | £100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + £0.00 |
| Trustpilot | — (0) | — (0) |
| Domain Rating (by Ahrefs — https://ahrefs.com/) | 50 | 62 |
| Country coverage | 1 | 1 |
| Data residency | EU | — |
| Languages | 2 | 1 |
| Payment methods supported | 1 | 0 |

## Choose iHelp if

> Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.

- No platform commission charged to nonprofits or donors, per iHelp's FAQ.
- NGOs and causes are vetted for legality and viability before listing.
- Long heritage in Spanish online giving, continuing Cibersolidaridad.org which ran from 2001.
- Post-donation follow-up and a stated focus on transparent, effective altruism.


## Choose Spendenportal if

> German donors who want to give to vetted, pre-checked charities, and supporters who want to donate goods as well as money - including via SocialBay's eBay-based resale of in-kind donations.

- Handles both monetary (Geldspenden) and in-kind (Sachspenden) donations, the latter via SocialBay's eBay-based resale.
- Charities are vetted and activated only after a review, supporting donor trust.
- Operated by a nonprofit social enterprise (Sozial-Aktien-Gesellschaft) recognized as a donation-collecting organization.
- Donors can choose whether payment-provider costs are added on top of or deducted from their gift.

