# iHelp vs OnParticipe

## What the data says.

iHelp stores donor data inside the EEA — a practical advantage for GDPR-sensitive campaigns — while OnParticipe does not. On the headline numbers, iHelp and OnParticipe are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.

## Side-by-side.

| Metric | iHelp | OnParticipe |
| --- | --- | --- |
| Recipient gets | €100.00 | €100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + €0.00 |
| Trustpilot | — (0) | 3 (21) |
| Domain Rating (by Ahrefs — https://ahrefs.com/) | 50 | 74 |
| Country coverage | 1 | 1 |
| Data residency | EU | France |
| Languages | 2 | 1 |
| Payment methods supported | 1 | 1 |

## Choose iHelp if

> Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.

- No platform commission charged to nonprofits or donors, per iHelp's FAQ.
- NGOs and causes are vetted for legality and viability before listing.
- Long heritage in Spanish online giving, continuing Cibersolidaridad.org which ran from 2001.
- Post-donation follow-up and a stated focus on transparent, effective altruism.


## Choose OnParticipe if

> French and European organisers running cagnottes, ticketed events, or association fundraising who want a no-commission, French-hosted platform with identity controls, and who will read the terms for inactivity and refund charges.

- No commission on collections, so organisers keep the entire amount raised and ticket revenue.
- Designed and hosted in France, with French customer support available seven days a week.
- Funded by an optional donor tip rather than a mandatory platform charge.
- Systematic identity-document checks on organisers for fraud control.