# HelloAsso vs iHelp

## What the data says.

iHelp stores donor data inside the EEA — a practical advantage for GDPR-sensitive campaigns — while HelloAsso does not. On the headline numbers, HelloAsso and iHelp are closely matched — the better pick comes down to Credit card availability, language coverage, and where your donors are.

## Side-by-side.

| Metric | HelloAsso | iHelp |
| --- | --- | --- |
| Recipient gets | €100.00 | €100.00 |
| Platform fee | 0% | 0% |
| Payment processing fee | 0% + €0.00 | 0% + €0.00 |
| Trustpilot | 4.3 (620) | — (0) |
| Domain Rating (by Ahrefs — https://ahrefs.com/) | 92 | 50 |
| Country coverage | 1 | 1 |
| Data residency | France (Microsoft Azure) | EU |
| Languages | 1 | 2 |
| Payment methods supported | 5 | 1 |

## Choose HelloAsso if

> French associations, clubs, and nonprofits that want to collect donations, memberships, and event payments with no platform commission and full pass-through of funds.

- Entirely free for associations — zero commission and zero fees.
- Associations receive 100% of the funds they collect.
- Funded by optional voluntary donor contributions rather than mandatory fees.
- HelloAsso absorbs payment-processing costs rather than passing them on.


## Choose iHelp if

> Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.

- No platform commission charged to nonprofits or donors, per iHelp's FAQ.
- NGOs and causes are vetted for legality and viability before listing.
- Long heritage in Spanish online giving, continuing Cibersolidaridad.org which ran from 2001.
- Post-donation follow-up and a stated focus on transparent, effective altruism.