# Donorbox vs iHelp

## What the data says.

Paying by Credit card, iHelp delivers about 5.45 more of every 100 donated than Donorbox (€100.00 vs £94.55 per 100). iHelp stores donor data inside the EEA — a practical advantage for GDPR-sensitive campaigns — while Donorbox does not.

## Side-by-side.

| Metric | Donorbox | iHelp |
| --- | --- | --- |
| Recipient gets | £94.55 | €100.00 |
| Platform fee | 2.95% | 0% |
| Payment processing fee | 2.2% + £0.30 | 0% + €0.00 |
| Trustpilot | 3.9 (53) | — (0) |
| Domain Rating (by Ahrefs — https://ahrefs.com/) | 91 | 50 |
| Country coverage | 23 | 1 |
| Data residency | US | EU |
| Languages | 12 | 2 |
| Payment methods supported | 19 | 1 |

## Choose Donorbox if

> Small-to-medium nonprofits across verticals like churches, healthcare, education, and animal welfare that want recurring-donation tooling, donor fee-cover, and a managed donation-form product without a CRM-scale platform commitment.

- Donor-cover-fees option at checkout — Donorbox frames opt-in as the default, so the recipient can receive the full donation amount.
- Broad payment-rail support: iDEAL, Bancontact, SEPA, BACS, Klarna, PayPal, Venmo, Cash App, Apple Pay, Google Pay, Amazon Pay, and Link by Stripe.
- Standard plan has no monthly subscription — just per-transaction fees on the 2.95% / 3.95% tier.
- First-class recurring-donation tooling with upsell prompts and donor-management features on the Pro tier.


## Choose iHelp if

> Spanish nonprofits and donors who value vetted, legitimacy-checked causes and a commission-light giving model, and who are comfortable with a single Santander payment gateway and a smaller catalogue of campaigns.

- No platform commission charged to nonprofits or donors, per iHelp's FAQ.
- NGOs and causes are vetted for legality and viability before listing.
- Long heritage in Spanish online giving, continuing Cibersolidaridad.org which ran from 2001.
- Post-donation follow-up and a stated focus on transparent, effective altruism.